CCTV Operator

Course Overview

Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry

Any business that uses CCTV to monitor a public space or members of the  public will need trained security staff qualified as a CCTV operator and who hold a SIA licence.


A level 2 award for working as a CCTV operator within the private security industry qualification is required by law for an individual to apply for a SIA licence to work as a CCTV operator.

Who is the course for?

This qualification is designed for those learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a CCTV Operator in Public Space Surveillance.


This qualification is based on the relevant SIA specification for learning and qualifications and is supported by Skills for Security, the standards setting body for the security industry and the SIA, which regulates the private security industry.

What is the duration of the course?

To complete this qualification learners are expected to undertake 32 hours of learning. The SIA stipulates a minimum of 23 contact hours (3 days) if flexible distance learning is undertaken.  Please refer to Highfield’s qualification specification for further details on suitable methods of distance learning.

What is the assessment method?

This qualification is assessed by a practical assessment and a multiple-choice examination.

What does the qualification cover?

These include:


  • The key purposes of the private security industry
  • The differences between civil and criminal Law
  • The roles and responsibilities of each member of the CCTV team
  • The importance of accurate record-keeping
  • Equipment fault reporting procedures
  • Actions to take if a suspicious object is found in the CCTV control room.

Find out more / make a booking

Cost: £275.60 plus Vat
Venue: Cardiff

Looking to book multiple people onto the course or want to discuss options for running a bespoke course? Please let us know when you send your booking enquiry.